Please See All Open Opportunities Below

Marketing Analyst
Website Editor
Social Media Director
Intern, SS&M

Marketing Analyst

Department: Marketing
Location: TBD
Summary The successful candidate will be involved in compiling analytics data for all properties at the WTA.

Essential Duties & Responsibilities:

  • Provide customized weekly, monthly and annual reports for all digital properties, social media platforms and sponsor fulfillment
  • Develop and maintain traffic forecasts monthly, quarterly, annually
  • Build and monitor additional reports; including but not limited to CRM, fan database, consumer insights
  • Apply data mining and validation techniques to identify (and interpret) patterns / trends in website traffic and among social media followers
  • Identify growth opportunities and industry best practices for content, website traffic and sponsor campaigns through emerging digital trends, competitive business intelligence, and consumer insights
  • Collaborate with Marketing and Digital teams develop and execute data-driven audience growth plans
  • Measure the performance of audience development initiatives and optimize them according to business goals
  • Work closely with Marketing, Digital and Partnerships teams to ensure KPIs are meet
  • Initiate and facilitate A/B testing plans to boost engagement and conversions on site and brand campaigns

Education and Experience:

  • Must have experience with standard analysis tools: Google Analytics, Omniture, ClickTracks, WebTrends, HBX, CoreMetrics, etc.
  • Must have experience in advanced web analytics methodologies such as experimentation and testing, competitive analysis, surveys and market research.
  • Must have strong Excel skills.
  • Extremely organized and detail-oriented, with a strong commitment to accuracy.
  • Excellent interpersonal and communication skills, both written and oral.
  • Enthusiastic team player who is positive, friendly, and flexible.
  • BS/BA degree, Masters preferred.
  • Minimum 5 years of relevant experience in digital support environment.
  • Experience in the sports industry
  • Someone with experience of working with a team of people across different time zones

Required Skills and Competencies:

  • A deep knowledge of - and passion for tennis and the wider sports social industry landscape
  • Graphic design skills 
  • Video editing skills
  • Someone who is comfortable to make decisions in high pressure situations.
  • A team player who must be comfortable working under their own initiative.
  • Understanding and is passionate about social media
  • High-level understanding of tennis
  • Someone who understands the importance of tone of voice and organizational values – but also someone who isn’t afraid to test and learn. 
  • A creative, confident, passionate individual and who understands effective storytelling on social
  • Work in a fast-paced environment across a truly global workforce
  • Someone who is comfortable to make decisions in high pressure situations.
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience.  It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Travel Requirements:

  • May require domestic and international travel.

Work Environment/Physical Demands: 

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs. 

The WTA is an Equal Opportunity Employer.
   - Cover Letter (please include dates of availability)
   - Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description


Website Editor

Department: Marketing
Location: Preferably UK-based
Summary: The Website Editor writes and creates content for wtatennis.com. This role produces and promotes online content about the WTA, its players, tournaments and partners. In addition to creating a variety of written, photo and video content for the official website, the role is also responsible for liaising with the IT team on technical performance and on ad hoc maintenance issues.

Reports to: Editorial Director
Supervisory Responsibilities: N/A

Essential Duties and Responsibilities:

  • Produce editorial content for WTA’s website. This includes written, photo, video and audio assets with a focus on player and tournament-related content
  • Create well-written and engaging stories to showcase the on and off-court action from around the WTA Tour
  • Ensure all content across the site is accurate, up to date and SEO-friendly, while also adhering to the WTA’s tone, voice and style
  • Support the Editorial Director to keep the WTA’s website publishing calendar on track and setting the website’s short and long-term strategy
  • Generate new ideas for stories and features to promote the Tour, players and tournaments
  • Liaise with staff members, player agents and tournaments to collect digital content for publishing
  • Consistent and ongoing coordination with the social media team
  • Liaise with website’s audience to resolve their queries
  • Cooperate with IT team on technical issues to optimize website performance
  • Support sales and sponsorship efforts as they relate to the website

Desired skills and background:

  • University education in Digital Media, Communications, Journalism, Marketing or equivalent background
  • 3+ years of previous experience in digital environment, journalism, agency client service or tennis / sports entertainment
  • Strong editorial judgement, attention to detail and proof-reading skills
  • Digitally savvy – experience using social media, CMS, website programming and other publishing tools
  • Highly competent with photo, video and audio editing software (examples including but
    not limited to Photoshop and other graphic design programs, Premiere, Audacity/Audition)
  • Adept in interview skills both in person and via phone/virtually
  • Understanding of digital storytelling and optimization of content through social media and SEO
  • Excellent verbal and written communication skills
  • Competent in using business software such as Outlook, Word, PowerPoint and Excel
  • Exceptional time-management skills and the ability to work in a fast-paced environment
    with multiple demands and priorities
  • Excellent interpersonal skills, must be able to liaise with audience, internal departments, sponsors & tournaments
  • Self-motivated and ability to work independently. Must be organized and pro-active to
    resolve errors and maximize website efficiency
  • High level of professionalism
  • As this is a global tour, must be willing to work evenings, weekends and unconventional hours
  • Knowledge of professional tennis

The WTA is an Equal Opportunity Employer.
   - Cover Letter (please include dates of availability)
   - Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description


Social Media Director

Department: Marketing
Location: Remote
FLSA Classification: Exempt

Summary: 
The Social Media Director is a multi-skilled, creative and well-organized social media professional who leads our social media team.

The Social Media Director will be tasked with elevating the standard of content across our tournament channels.

This person will be responsible of running the WTA's social tournament channel output to help meet our objectives of engaging and growing our global fan base. This person will conceive, develop and implement innovative content concepts in alignment with our editorial, video production and brand/graphics team to promote each of these events. This person will be able to capitalize on key narratives within the sport and communicate and package the key narratives related to each tournament all year round in a social-first way.

The role will require this individual to post daily; work as part of the social and digital team, and as a member of the marketing department they will also be charged with working collaboratively with other internal departments including commercial, PR, communications as well as our external partners.

A positive attitude and flexible working approach is an absolute requirement in what is a fast-paced, ever-changing environment. He/she will be proactive, inquisitive and must have an excellent knowledge of tennis.

Essential Duties and Responsibilities:

  • Developing and implementing the WTA Tour's social media strategy for our owned events
  • Day-to-day management of WTA tournament channels
  • Day-to-day collaboration with WTA digital and social team
  • Day-to-day collaboration with our external partners
  • Devising and delivering content ideas
  • Building and maintaining positive working relationships, business-wide
  • Being the guardian of the WTA's tone of voice on our social media platforms
  • Delivery of partner digital rights on social media in coordination with the
    commercial department
  • Demonstrating excellent, true ‘fan engagement’ and two-way communication with supporters.
  • Working with our analytics team to optimize output; reporting on reach, engagement, referral and growth metrics based on data
  • Other duties and responsibilities as required by line manager

Education and Experience:

  • Bachelor’s degree
  • Experience running sizeable accounts in the sports industry
  • Leadership and management of social media teams
  • Someone with experience of working with a team of people across different time zones
  • Must have supervisory experience
  • Must have 10+ years of relevant experience

Required Skills and Competencies:

  • A deep knowledge of - and passion for tennis and the wider sports social industry landscape
  • Graphic design skills
  • Video editing skills
  • Someone who is comfortable to make decisions in high pressure situations.
  • A team player who must be comfortable working under their own initiative.
  • Understanding and is passionate about social media
  • High-level understanding of tennis
  • Someone who understands the importance of tone of voice and organizational values – but also someone who isn’t afraid to test and learn.
  • A creative, confident, passionate individual and who understands effective storytelling on social
  • Work in a fast-paced environment across a truly global workforce
  • Someone who is comfortable to make decisions in high pressure situations.
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show
    Integrity. These core values set the tone in everything we do, help us succeed on
    and off the court, make a difference in the community and create a premier,
    compelling global sport entertainment experience. It is important that the person
    in the position commits themselves to these core values so that we can
    constantly move forward in the same direction – Together.

Travel Requirements:

  • May require domestic and international travel

Work Environment/Physical Demands: 

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.

The WTA is an Equal Opportunity Employer.
   - Cover Letter (please include dates of availability)
   - Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description


Intern, SS&M

Department: SS&M
Location: Working Remotely
Reports To: Manager, SS&M & Transitions, Administration
FLSA Classification: Non-Exempt
Pay: Minimum Wage
Duration: 6 Months, 40 hours a week

Summary:
The Intern, SS&M observes and participates in all aspects of Sport, Sciences and Medicine within a worldwide professional sports organization.

Essential Duties and Responsibilities:

  • Medical data entry into Electronic documentation system (EMR)
  • Medical data review for research purposes/ collection
  • Review, scan and organize R&D articles (journal articles, research papers, etc.)
  • Assist with tournament supply coordination
  • Assist with various projects, including but not limited to programs in exercise, nutrition, physicals, athlete care, orthotics and equipment
  • Assist with research and presentation materials
  • Assist in production of player education materials
  • Assist with basic admin and operations functions
  • Other duties as assigned

Education and Experience:

  • Obtaining or recently obtained a degree(s) in: Athletic Training, Physical Therapy, Statistics, Health Information Systems, Analytics, Medical Documentation, Exercise Science, Public Health, or related field required.
  • Athletic training and/or physical therapy background preferred, but not required.
  • Medical documentation background preferred, but not required.
  • Experience with tennis and/or "individual" skills

Required Skills and Competencies:

  • Computer literate with electronic documentation skills
  • Interest to increase medical documentation skills
  • Good administrative/organizational skills
  • Strong computer skills
  • Strong attention to detail
  • Strong communication skills written and oral
  • Good academic standing
  • Ability to multi-task
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Travel Requirements:

  • None

Supervisory Responsibilities:

  • None

Position Type/Work Schedule:

  • Temporary, 40 hours a week for 24 weeks. Typical schedule will be Monday-Friday.

Work Environment/Physical Demands: 

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.

The WTA is an Equal Opportunity Employer.

Application Requirements:

-Must be authorized to work in the U.S.
-Cover Letter (please include dates of availability)
-Resume
-Two References Listed on Resume (faculty members or job supervisors)
-Email resume/cover letter to wtahr@wtatennis.com
-Job description