Please See All Open Opportunities Below

Director, Safeguarding 

Manager, Partnerships

Manager, Communications

Coordinator, Player Development


Director, Safeguarding

Department: Legal
Location: Remote – US or UK
Reports to: SVP, Legal & Business Affairs
FLSA Classification: Exempt

Summary:  
Essential Duties & Responsibilities:

  • Lead the WTA Safeguarding Program, including design, development, implementation, maintenance, and enforcement of safeguarding policies, procedures, and education.
  • Collaborate with WTA Legal, Member Relations, Performance Health, Human Resources, and other departments as appropriate to:
    - maintain, further develop, and expand the WTA Safeguarding Program and ensure that it is accessible and understood by all WTA stakeholders (players, player support team persons, tournaments and tournament staff, and WTA staff);
    - provide education about and ensure compliance with the Program throughout the organization and its stakeholders;
    - Implement the Program’s enforcement mechanisms;
    - Ensure the Program’s compliance with applicable laws and regulations, including with respect to minors;
    - Provide guidance to WTA senior executives and staff on safeguarding matters; and
    - Continuously review and assess all elements of the Program and amend as required or appropriate.
  • Collaborate with the WTA Perfomance Health department regarding relevant health and welfare components of the WTA Safeguarding Program.
  • Lead and manage WTA’s tournament credential eligibility process in collaboration with WTA Legal and other departments, including enforcing user compliance, liaising with tournament credential teams, and recommending and implementing process improvements.
  • Lead and manage the WTA Safeguarding Program case management and investigation processes, including conducting interviews, gathering evidence, and creating and maintaining appropriate case documents and files.
  • Collaborate with international law enforcement agencies and other tennis governing bodies (i.e., ATP, ITF, Grand Slams, etc.) as necessary and appropriate for case management and safeguarding and credentialing best practices (including with respect to WTA’s Do Not Credential List).
  • Collaborate with external experts and actively pursue continuing education in safeguarding with the goal of continuously improving the WTA Safeguarding Program.
  • Respect and maintain confidentiality and create and maintain appropriate records with respect to investigations, cases, and other relevant matters.

Education and Experience:

  • Undergraduate or graduate degree or other qualification and at least 7 years of professional experience in social work, criminology, law, law enforcement, child protection/welfare, and/or criminal justice.
  • Extensive experience (at least 5 years is preferred) in safeguarding, including expert knowledge of complaint and case management, conducting investigations, interviewing techniques, documentation, education and prevention programs and initiatives, child protection, criminal justice, and policy development and implementation.
  • Understanding of and experience with trauma-informed best practices for case management.

Required Skills and Competencies:

  • Ability to work with a diverse and multicultural population; knowledge and experience of safeguarding in international (i.e., non-US) settings strongly preferred.
  • Ability to communicate in English. Fluency in a second language other than English is desirable.
  • Willingness to handle all “big picture,” “day-to-day,” and “on-the-ground” safeguarding tasks.
  • Dedicated team player who is comfortable working independently and effectively on multiple tasks under tight deadlines.
  • Excellent judgment, extraordinary attention to detail, and superior conflict resolution, problem-solving, written and oral communication, analytical, and organizational skills.
  • Demonstrated ability to develop a plan and execute it (i.e., project and change management skills).
  • Highly motivated individual comfortable working on a high volume of matters in a fast-paced, global environment.
  • A professional, confident demeanor and an ability to communicate effectively and positively with WTA members, stakeholders, and employees at all levels of the organization, including senior executives.
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Travel Requirements:

  • None

Supervisory Responsibilities:

  • None

 Position Type/Work Schedule:

  • Full Time, 40 hours a week. Typical schedule will be Monday-Friday.

 Work Environment/Physical Demands:

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.

The WTA is an Equal Opportunity Employer.
- Cover Letter (please include dates of availability)
- Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description


Manager, Partnerships

Department: Partnerships
Location: Remote - US or UK
Reports to: SVP Partnerships
FLSA Classification: Exempt

Summary:  

The Partnership Manager will be responsible for supporting the SVP, Partnerships.  Duties will include: developing creative concepts; developing sales pitch/presentation materials; pro-forma and contract development and partner servicing.

Essential Duties & Responsibilities:

  • Responsible for managing and optimizing specific clients’ campaigns and activations including but not limited to: enhancing current partnership activations, identifying new net revenue opportunities, and providing additional value for the partnerships
  • Actively participate in the partner renewal process by understanding current sponsor business objectives and KPIs to generate maximum ROI, ROO and results
  • Support global sales team at client/agency meetings as it relates to bringing on new partners
  • Identify current trends in the industry and incorporate these ideas and concepts into new and existing partnership proposals
  • Work with the Creative Services team to create partnership presentations, proposals and other materials to generate new revenue
  • Interface with multiple WTA departments (i.e. marketing, communications, digital, etc.) and effectively provide integrated solutions for potential and existing partners
  • Create pro-forma reports for potential contracts
  • Develop deal point documents and work with legal on contract generation
  • Other duties and responsibilities as assigned

Education and Experience:

  • Bachelor’s degree in sports management, business administration or related field.
  • A minimum of 4 – 6 years of previous experience in sales, sponsorship, brand marketing, account management or advertising
  • Experience in partnership development or marketing in sports/entertainment is preferred

Required Skills and Competencies:

  • Excellent communication skills (written & presentation)
  • Creative and innovative thinker
  • Strong analytical skills
  • Ability to work as part of a team yet self-motivated and can work independently
  • Must be outstanding in ability to work in a fast-paced environment with multiple demands and priorities
  • High level of professionalism
  • Strong experience in MS Office Suite
  • Experience with creative software is a plus
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Preferred:

  • MBA or Masters equivalent
  • Experience with international/global brands
  • Knowledge of and passion for women’s tennis

Travel Requirements:

  • Must be willing to travel up to 25% to domestic and international destinations

Supervisory Responsibilities:

  • None

 Position Type/Work Schedule:

  • Full Time, 40 hours a week. Typical schedule will be Monday - Friday.

 Work Environment/Physical Demands:

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.

The WTA is an Equal Opportunity Employer.
- Cover Letter (please include dates of availability)
- Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description


Manager, Communications

Department: Communications
Location: Remote - US or UK
Reports to: Director, On-Site Communications
FLSA Classification: Exempt

Summary:  
Essential Duties & Responsibilities:

  • As part of the WTA Communications teams, the Communications Manager will play a key role in promoting the players and tournaments of the Hologic WTA Tour, generating coverage and wider awareness around women’s professional tennis through the media
  • The role will involve working onsite at WTA tournaments across the globe, working directly with players, coaches, agents, media, broadcasters, digital platforms and local organizing groups to deliver a best-in-class media and PR operation in an elite sporting environment:

    - For assigned tournaments, develop a strategic media plan in coordination with the tournament media team to deliver local, regional and international coverage
    - Coordinate directly with players and agents to arrange pre-tournament media availability and ensuring players undertake post-match media commitments
    - Moderating press conference and broadcast interviews
    - Execute the WTA’s ACES player appearance program, which includes arranging iconic photos, marquee offsite interviews, fan engagement initiatives and sponsor requirements
    - Work with local media team to review credential requests and manage onsite media office
    - Provide tournament and event-based storylines for content development and assist with content creation onsite at events
    - Coordinate special events and announcement, such as on-court presentations and VIP Meet & Greets
  • Offsite and when not travelling the Communications Manager will support coverage of the WTA by:

    - Writing daily media and broadcast / commentary briefing notes for matches at tournaments and collating and distributing statistical information
    - Assist in the daily media monitoring, analysis and distribution of WTA coverage
    - Assist in the creation and distribution of department newsletters and daily results emails
    - Assist in the writing of announcements and press releases
    - Assist in the management of WTA Coaches Program and oversee media activities associated with the Program
    - Assist with proactive pitching preparation framing the WTA, the athletes and tournaments to media outlets for external coverage, in both sports and non-sports media outlets
    - May be involved in cross-platform content ideation and development

Education and Experience:

  • University Education in Communications, Public Relations, Journalism, Sport Management or equivalent
  • At least three years of previous experience in tennis, sports or entertainment, Public relations, marketing, or journalism

Required Skills and Competencies:

  • Excellent verbal and written communication and public speaking skills;
  • Excellent interpersonal skills/team-oriented;
  • Foreign language skills desired
  • Must be outstanding in ability to work in a fast-paced environment with multiple demands and priorities;
  • Creative writing ability;
  • Knowledge of media relations and practices;
  • Good understanding of social media platforms;
  • Tennis knowledge desirable;
  • High level of professionalism;
  • Self motivated and ability to work independently;
  • Strong experience with business software of Microsoft Office.
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Travel Requirements:

  • Must travel up to 70% to domestic and international destinations – approx. 120 days a year

Supervisory Responsibilities:

  • None

 Position Type/Work Schedule:

  • Full Time, 40 hours a week. Typical schedule will be Monday-Friday. Some weekend work required throughout the season (January to November).

 Work Environment/Physical Demands:

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.

The WTA is an Equal Opportunity Employer.
- Cover Letter (please include dates of availability)
- Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description


Coordinator, Player Development

Department: Member Relations
Location: Remote - US or UK
Reports to: VP, Player Development and Member Education
FLSA Classification: Exempt

Summary: 
Player Development is the umbrella institution for education and the WTA’s resource center.  The priority function of this role is to coordinate and track the Player Development program requirements for players and Player Support Team (PST) members and the Age Eligibility Rule, with the goal of implementing the rules consistently and fairly and facilitating the acquisition and development of professional skills for competitors on the WTA. 

The role will require administrative implementation and servicing of player programs, on-site and remotely.  Further, this role will act as a primary education and orientation to the athletes onsite, with a focus on Player Development and pre-Full Member education.


Essential Duties & Responsibilities:

  • Report to VP, Player Development & Member Education regarding all PD and AER related activity and monitoring
  • First point of contact for questions on Player Development and AER (from players, PST, ITF, governing bodies, tennis community in general)
  • Maintain, update and track Player Development requirements
  • Communicate the weekly onsite Player Development assignments to relevant departments (Supervisors, PR, PH, Comms and Tournament personnel)
  • Manage users and assign online courses to players/PST on the WTA University (the WTA’s LMS) through each phase of PD Journey and Player Journey
  • Assist VP, PD and Member Education in updating PD forms, flyers and related materials
  • Responsible for Age Eligibility Rule Tracking, reporting weekly to entry authorities regarding limits/violations and communicating with the ITF on player scheduling, and monitoring the WTA database for future entries
  • Weekly Review and approval of WTA, USTA and ITF Wild Card requests
  • Draft and send warning and violation letters to relevant parties (player, PST, federation, ITF).
  • Assist VP and IT to maintain accuracy of tracking and reporting programs
  • Manage assignments and communication with Top Junior/ Pro Path players, their PST and Federations
  • Media Training- consult and work with Communications department on identification of Player Development participants and facilitate athlete participation and engagement
  • Provide relevant highlights to the WTA Management regarding players in PD and those at that highest level of Juniors
  • Deliver the BJK Power Hour during the US Open, with Legends. Work in conjunction with Legends to facilitate mentoring for PD players and other player members.
  • Facilitate Player Education with fundamental Tennis-wide Integrity programs (ITIA - TADP and TACP) as well as Safeguarding.
  • Generate AER and Player Development statistics and reporting
  • Order and maintain inventory on collateral materials for events (including gifts)
  • Assist VP to maintain Player Development Policy and Procedures
  • Player Development Advisory Panel:
    - Support SVP Member Relations and VP Player Development & Member Education on related research (data and literature reviews)
    - Serve as communication liaison to the panel: distribute statistics, findings, inquiries and recommendations; prepare and submit meeting minutes
  • Support the execution of member benefits and the strategic plan and goals of Member Relations to provide centralized resources, training, best practices and efficiencies
  • Actively listen to and serve the players. Respond to immediate concerns, utilizing knowledge of strategic goals and strong emotional intelligence skills. Report larger and department specific issues to appropriate staff (e.g., SVP Member Relations, VP Player Relations)
  • Educate players on WTA business, including but not limited to: Calendar, rule changes, Rankings, Integrity, social media, safety and overall player well-being considerations.
  • Assist with the preparation, organization and implementation of onsite member and constituency meetings
  • Develop rapport with players, coaches, agents and support team members, educate and update them on the Tour issues and facilitate their participation and completion of onsite requirements (documentation, annual forms, Rookie Hours, etc.)
  • Be knowledgeable on WTA wide member programs and Tennis-wide integrity programs and involvement of related member groups (TIU, TADP)
  • Work with Supervisor to provide quality member service (including enforcing Tournament standards); facilitate resolution of player issues with Tournament/Player services. Facilitate servicing of the on-site WTA office.
  • Assist Communication staff as needed, with on-site media requests, Pro-Ams. Serve as a liaison for player information.
  • Provide Marketing with input from a player perspective on sponsorships with a player program element.
  • Administrative:
    a. Assist VP with administrative components of Player Development and relevant Member program
    b. Participation in weekly staff meetings, providing onsite player feedback and delivery key education topics and resources
    c. Completion/submission of related onsite reports, expenses
  • Other duties as assigned

Education and Experience:

  • Bachelor’s degree and two years business communications experience or the equivalent combination of education and experience
  • Three years professional or University tennis experience.
  • Proficient with WTA Rules and conversant in the ITF Rules of Tennis.
  • Athlete Development background; PAADS certified preferred

Required Skills and Competencies:

  • The ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.
  • Excellent verbal and written communications skills. Ability to debate issues, drawing from a broad knowledge base.
  • Multi-lingual
  • A team player who respects and interacts well with members being served.
  • Adapts easily and shows initiative
  • Computer skills using word processing, excel, publishing & graphics, and email programs
  • Strong experience with business software of Microsoft Office.
  • Uphold WTA Core Values: Be Progressive, Collaborative, Passionate, and show Integrity. These core values set the tone in everything we do, help us succeed on and off the court, make a difference in the community and create a premier, compelling global sport entertainment experience. It is important that the person in the position commits themselves to these core values so that we can constantly move forward in the same direction – Together.

Travel Requirements:

  • Travel up to 50% of the role with focus at the WTA 125s and 250s, to domestic and international destinations

Supervisory Responsibilities:

  • None

 Position Type/Work Schedule:

  • Full Time, 40 hours a week. Typical schedule will be Monday-Friday, plus weekend travel and response to onsite/event driven needs as required for events.

 Work Environment/Physical Demands:

  • Work environment characteristics described here are representative of those that must be met by the employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Working Conditions

  • The noise level in the work environment is usually quiet to moderate. The passage of employees through the work area is average and normal.

Physical Demands

  • The employee is required to sit for long periods; use close/distant vision; hear using the telephone; bend at the waist and knee; communicate verbally and electronically with worldwide constituency; use hands and fingers to operate a computer and telephone keyboard. Must be able to lift 50 lbs.

The WTA is an Equal Opportunity Employer.
- Cover Letter (please include dates of availability)
- Resume
- Email resume/cover letter to wtahr@wtatennis.com
- Job description